Our policies.

For the safety of our guests and team, our premises are monitored with digital video surveillance.

All prices are subject to change without notice.

A $15 minimum charge applies for credit card transactions.

Personal checks are not accepted.

Gift certificates and gift cards are not refundable or exchangeable.

Gloss Nail Bar is not responsible for lost or stolen gift cards.

Please arrive 10 minutes prior to your appointment to enjoy the full service time.

If you arrive late, your service may be shortened or adjusted to fit the schedule.

Cancellations require at least 24 hours' notice.

If you are not satisfied with your service, please notify us immediately after completion so we can address your concerns.

No complaints will be accepted once you have left the salon.

We offer complimentary repairs for gel and dip powder manicures within 7 days of the original service.

To schedule a repair, please call the front desk and provide the service date and technician's name.

Regular polish is not guaranteed.

If you have any complaints or feedback, please contact the manager at the front desk.

We have a no-refund policy on services already completed at Gloss Nail Bar.

Refunds or credits will not be issued if you simply change your mind.

Children are only permitted in the salon when receiving a service.

For safety and insurance purposes, children under 8 years old must be supervised by an adult and remain in the lobby.

Parents and guardians are responsible for any damages caused by their children.

Pets are not allowed in the salon (service animals excepted).

We are not responsible for loss or damage to personal articles, including clothing and accessories.

Please inform us of any current injuries, illnesses or medical conditions before your service.

This ensures that the service can be performed safely.

Gloss Nail Bar is not liable for harm caused if such conditions are not disclosed.

We reserve the right to refuse service to anyone.

A deposit is required for any appointment valued over $150.

Groups of 4 or more guests also require a deposit.

All offers and coupons must be presented at the time of check-in.

Offers and coupons cannot be combined with any other promotion.